Returns Policy

Need to Return?

RETURNS POLICY:

If you need to return an item you must notify us within 15 days of receiving your order. The order must be returned within 30 days.

You can return our products for a either a refund or store credit (please see conditions below) if you make sure the garment is returned:

Full Price: Return for a refund or store credit or an exchange.

Spend & Save Offer - Return "Full Price" products for a refund or an exchange and "Sale" products for a store credit .

Sale items can only be returned for a gift card. Refunds and exchanges are NOT available on sale products

Item tagged FINAL SALE: Cannot be returned. These are clearly marked on site

Free Gifts cannot be returned or exchanged.

Exchange: You can exchange on all full price items.

Faulty Garments: In the unlikely event this happens we will send you a new garment.

Please note once an order is placed it cannot be cancelled. The order will be sent and then you will need to return it.

POSTAGE:

Do I need to pay for the return postage?

Yes. We do not cover the cost of returning parcels.

HOW DO I LODGE A RETURN:

Please email customerservice@dharmabums.com.au who will organize your return.

FAULTY GARMENTS:

Our garments are made to the highest standards. However, if you have any issue with a faulty or damages item please email

HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

Refunds: Please allow up to 10 business days for the funds to clear into your account.

Store Credits: Will be Issued and emailed to you as soon as your return has been finalized. Please check your SPAM folder if it does not appear.

CAN I GET A REFUND ON A GIFT CARD?

If you have purchased on a gift card the credit will be made back to the gift card.