Need to Return?

RETURNS POLICY:

Items purchased from 1st December can be returned up until the 30th January.

You can return most of our products (please see the list below) if you make sure the garment is returned:

• In the original condition with all tags attached
• Unworn, soiled or washed in any way

Full Price: Return for a refund or store credit or and exchange. 

Sale / Promotional: Store Credit only. Refunds are not given for a change of mind. 

Bundle 2 for Offers - Return for a store credit or an exchange

Final Sale: No returns or exchanges issued for a change of mind. 

Exchange: You can exchange on all full price items. 

Faulty Garments: In the unlikely event this happens we will send you a new garment or offer a full refund. 

 Please note once an order is placed it cannot be cancelled. The order will be sent and then you will need to return it. 

POSTAGE:

Do I need to pay for the return postage?

Yes. We do not cover the cost of returning parcels.

HOW DO I LODGE A RETURN:

Please email customerservice@dharmabums.com.au who will organize your return.

EXCHANGE POLICY

For exchanges we issue a stores credit along with a shipping code for standard shipping once we receive your parcel. You can then decide your exchange item.

 FAULTY GARMENTS:

Our garments are made to the highest standards. However, if you have any issue with a faulty or damages item please email

customerservice@dharmabums.com.au

 HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

Refunds: Please allow up to 10 business days for the funds to clear into your account.

Store Credits: Will be Issued and emailed to you as soon as your return has been finalized. Please check your SPAM folder if it does not appear.

CAN I GET A REFUND ON A GIFT CARD?

If you have purchased on a gift card the credit will be made back to the gift card.